RLO Products and Services
l i Table of Contents Competitive Edge State-of-the-Art Interactive training Center Cutting Edge Training Workshops i l Providing You With a Competitive Edge Running an auto repair business today is a complex task. With the industry in a constant state of change, it is imperative for owners and managers to get a competitive edge by staying on top of the latest trends and techniques. As an active participant in our workshops, you will be leading the pack and setting the bar for all other Owners/Managers to follow. These intensive, AMi-approved workshops were developed specifically for our industry. The highly-effective, proven concepts packed into each of the workshops will put you on the managerial cutting-edge with profits that reflect your efforts of implementation. [back to top] State-of-the-Art Interactive Training Center RLO is dedicated to not only providing cutting-edge training, but also strives to ensure that those who attend enjoy the best training environment that is most conducive to learning available today. Located within the offices of RLO’s corporate headquarters in Federal Way, Washington, the RLO State-of-the-Art Interactive Training Center boasts very comfortable three-way adjustable seating, DVD technology, digital video cameras, surround sound, digital projection, wireless microphones and more. [back to top] Cutting-Edge Training Our workshop materials are regularly updated to reflect current trends and the latest techniques available - all specific to the automotive service industry. RLO instructors have extensive experience in our industry, giving them a leading-edge in training owners and managers how to take their business to the next level. We utilize state-of-the-art projection equipment for our presentations. This type of format enables the instructors to focus on the needs of the participants than on flipping old-style transparencies. Go to the About ASMA page to learn what is included in our training (such as workbooks, materials, refreshments and more), our revolutionary instructor-led LIVE Online training, tuition assistance and much more. [back to top] LIVE Online, Classroom and Field Workshops We offer cutting-edge LIVE Online, classroom and field training for Owners, Managers, Service Advisors and Technicians. Below is a list of our current management workshops available: Instructor-Led LIVE Online Training LIVE Online Workshops in which attendees interact directly with RLO's instructors and other workshop participants via the Internet. Technician Time Management Details [8 sessions] As An Owner - Start Earning the Income You Want Details [4 sessions] How to Get Your Share of the Highly Profitable Fleet Business Details [4 sessions] Classroom Training Held in our state-of-the-art classroom located within our Federal Way, WA corporate headquarters. Guerrilla Shop Management Details [5 days] What's Your Competition Doing? Details [1 day] World-Class Service Advisors Easily Eat Their Competitor's Lunch! Details [1 day] Field Training Held in various venues throughout North America and sponsored by different affiliates of RLO, or are held at various special events (such as tradeshows) throughout the year. Technician Time Management Details [2 days] Employee Management Details [2 days] Financial Benchmarking for Improved Operations Details [2 days] Highly Effective Marketing Techniques Details [2 days] Benefit & Wage Planning for the 21st Century Details [2 days] Building Your Standard Operating Procedures: Made Simple Details [2 days] Putting It All Together: The Business Plan Details [2 days] Compensating Tech's & YOU! Details [1 day] Effective Marketing for Your Automotive Service Business Details [1 day] How to Get Your Share of the Highly Profitable Fleet Business Details [3 hours] As An Owner - Start Earning the Income You Want Details [3 hours] Increase Your Profits Tomorrow Guaranteed! Details [3 hours] Multi-Shop Operations: How to Buy & Run Multi-Shop Locations Details [3 hours] Retaining Employees in the 2000s Details [3 hours] Prospering in the Auto Repair Business Details [3 hours] How to Survive and Prosper in the Auto Repair Business Details [3 hours] Marketing Auto Repair in the 2000s Details [3 hours] Understanding Technicians and Service Advisors Details [3 hours] Measure, Manage, Market Details [3 hours] R&R - Technicians and Service Advisors Details [3 hours] For a listing of our Sales and Service Advisor Training, visit our Service Advisor Academy™ website. [back to top]
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Automotive Shop Management Academy™ – Service Advisor Academy™ – Bottom-Line Impact Groups – are divisions of R. L. O'Connor & Associates, Inc. ©2005-Present R. L. O'Connor & Associates, All Rights Reserved